CONTACT

CONTACT US

For questions about an order or product advice, please reach out via email to contact@dhoemi.com,
or via WhatsApp

For press inquiries, please email press@dhoemi.com

We aim to respond within 24 hours.

SHIPPING

Please read our full Shipping & Returns Policy here

You can follow your order status here at any time by logging in to your account linked to the email address used at checkout.

Orders are shipped within 24 hours from the time you receive your order confirmation (excluding weekends and public holidays).

We reserve the right to cancel your order if an item you have ordered is out of stock or if we identify a product or pricing error.

Once an order is placed, it cannot be changed or cancelled. To initiate an exchange or return, read our return policy below.

If you have any questions about your order, email us at contact@dhoemi.com

SHIPPING RATES

Prices are displayed inclusive of VAT within the EU, UK, and Norway, and exclusive of VAT for the USA and Rest of the World.

SWEDEN

Standard: Bring - Free

Express: UPS - 150 SEK

Our 14-day returns policy begins on the day you receive your order. Please note that a return fee of 100 SEK will be deducted from your refund.

EU

Standard: DHL - 15 EUR

Express: UPS - 25 EUR

Duties and taxes included – no additional fees upon delivery.

Our 14-day returns policy begins on the day you receive your order. Please note that a return fee of 10 EUR will be deducted from your refund.

UNITED KINGDOM

Standard: UPS - 15 GBP

Express: UPS - 35 GBP

Duties and taxes included – no additional fees upon delivery.

Our 14-day returns policy begins on the day you receive your order. Please note that a return fee of 10 GBP will be deducted from your refund.

USA

Standard: UPS - 20 USD

Express: UPS - 35 USD

Import duties are included. No sales tax is applied at checkout, as all orders are shipped directly from the EU. No additional customs or tax charges upon delivery.

Our 14-day returns policy begins on the day you receive your order. Please note that a return fee of 10 USD will be deducted from your refund.

NORWAY

Standard: UPS - 20 EUR

Express: UPS - 30 EUR

Duties and taxes included – no additional fees upon delivery.

Our 14-day returns policy begins on the day you receive your order. Please note that a return fee of 10 EUR will be deducted from your refund.

REST OF THE WORLD

Standard: UPS - 30 USD

Express: UPS - 40 USD

Prices are displayed in USD and exclude local taxes and duties. Import duties and taxes are not covered and may be charged upon delivery by your local custom authorities.

Tariff rates and trade policies are subject to change based on ongoing negotiations and policy decisions. Local import regulations may vary by country. We recommend checking with your local customs office for the most accurate information.

Our 14-day returns policy begins on the day you receive your order. Please note that a return fee of 10 USD will be deducted from your refund.

CHINA

Standard: UPS - 35 USD

Express: UPS - 50 USD

Prices are displayed in USD and exclude local taxes and duties. Import duties and taxes are not covered and may be charged upon delivery by your local custom authorities.

Our 14-day returns policy begins on the day you receive your order. Please note that a return fee of 10 USD will be deducted from your refund.

RETURNS & REFUNDS

Pieces purchased on DHOEMI.com are eligible for return within 14 days of delivery, provided they are unworn, unwashed, unaltered, and in original condition with all tags attached.

Our 14-day returns policy begins on the day you receive your order. Please note that a return fee of 100 SEK / 10 EUR / 10 GBP / 10 USD will be deducted from your refund. To initiate a return, please visit our return portal and follow the provided steps.

All original packaging, including the dust bag, must be returned with the piece. Returns missing any part of the original packaging may not be accepted.

All returns should be shipped to our warehouse partner in Sweden. The return shipping label will be provided once your return request is approved.

Once your return is received and reviewed, you will receive a confirmation email. Please allow up to 21 business days for processing.

We reserve the right to decline a return if the piece shows signs of wear, has been altered in any way, or is returned without its accompanying packaging. In such cases, you may request to have the piece sent back to you at your own expense.

Please note, the initial shipping fee will not be refunded.

If you wish to exchange size, please return it and place a new order.

Cart0 items

Cookie preferences

Cart0 items

CONTACT US

SIGN UP

NOTIFY ME

REQUEST A RETURN

SIGN UP